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Terms & Condition

Terms & Conditions

Welcome to our online store, Himeya. Himatsingka Seide Limited (“Company”) and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


All items purchased from the Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.


The Company and its associates attempt to be as accurate as possible. However, the Company does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product itself offered by Himeya is not as described, your sole remedy is to return it in unused condition.


When you visit our website, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


The prices indicated on the site are shown in INR for domestic customers and in USD for international customers and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.


All content included on this site such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of the Company, with copyright authorship for this collection by the Company, and protected by international copyright laws.


The company currently offers Debit/credit card, wallets, Netbanking, UPI to pay for your order. These payment options use advanced security sockets layer (SSL) encryption to keep your transaction secure and do not cost you anything to use.


The Company’s trademarks and trade dress may not be used in connection with any product or service that does not belong to the Company, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks not owned by the Company or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company or its subsidiaries.


We will always endeavor to fullfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.


The Company grants you a limited right to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. This right does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Company’s name or trademarks without the express written consent of the Company. Any unauthorized use terminates the permission or right granted by the Company. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.


Your order will be delivered to the address you indicated when your order was placed.
Himeya does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. The Company and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.


You are allowed 10 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.


Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, an invasion of privacy, infringement of intellectual property rights, or otherwise injurious or objectionable to third parties, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant the Company and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant the Company, and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify the Company or its associates for all claims resulting from the content you supply. The Company has the right but not the obligation to monitor and edit or remove any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.


If the product is returned within 10 days of its delivery, the User will be reimbursed via the same payment method as was used initially.


This site is provided by the company on an "as is" and "as available" basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, the company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The company does not warrant that this site, its servers, or email sent from the company are free of viruses or other harmful components. The company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


You may give us details while subscribing, ordering and/or while paying for your order. These details are essential for the processing and delivery of your orders, and for billing. Failure to provide the information required for processing your order, and/or for billing will result in the cancellation of your order. By registering on this site, you agree to provide us with authentic information and communicating false information will not be condoned.
You have the permanent right to access and rectify all the information that concerns you, You can at any time contact us and find out what personal information we hold concerning you and you may also at any time, modify this information or have this information deleted.
Please note that cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you. Please refer to our Cookie Policy for more details.


All the content the website (illustrations, texts, names, brand names, images and videos) is the property of the company. Any partial or total reproduction of this content, by any means and on any platform, is subject to prior and express written authorization by the Company. All information, content and files is protected by the law of the land. All fraudulent use of this content that violates the rights held by the company constitutes an offence and will be dealt with severely.
The Company will not, under any circumstances, be held responsible if a user violates rights held by a third party through his /her activities on the website.


By visiting our website, you agree that the laws of India without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and the Company or its associates.


Any dispute relating in any way to your visit to or to products you purchase through our website shall be submitted to confidential arbitration in India, except that, to the extent you have in any manner violated or threatened to violate the Company’s intellectual property rights, the Company may seek injunctive or other appropriate relief in India, and you consent to exclusive jurisdiction and venue in the courts of Bangalore.


Please review our other policies posted on this site. These policies also govern your visit to our website. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Inquires". Or you can write to us at


The Himeya’s website, uses cookies and related technologies to improve the way its site functions for visitors. You may choose to opt out (that is, not allow cookies) at any time by changing your browser settings.

This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Cookie Policy, please email us at:


Cookies are small text files that websites store on your computer, mobile device or tablet for varying periods. They improve your browser experience, provide statistical analysis and advanced functions, simplify logging in and personalization, and are sometimes used for targeted advertising. Unless you are logging in, the cookies here are never used to identify you personally.

At, we use cookies to compile statistical information and analyse how people use our website. This helps us provide more functionality and makes our site easier and better to use. There are two main types of cookies: “session” cookies and “persistent” cookies. Session cookies last only while you have your web browser open. Closing your web browser erases the session cookies. This type of cookie helps the site to function correctly, for example, to expand and collapse menus, make the Himeya font appear properly on your screen, or save your work as you progress through a form.

Persistent cookies are also stored in your computer, and they will persist even after you close your browser. How long they persist depends on how they were first set up; the period can vary from minutes to years. Persistent cookies are used to store the preferences of your current visit, to be used for future visits (such as remembering your location or language preferences, areas of interest, or other settings to customize your experience). They also help with statistics, analysis and advertising.


Persistent cookies can also be used for advertising. We do not allow third-party advertisements on, but we do advertise our products and solutions on other sites. Some of the sites on which we advertise may use persistent cookies. They use those cookies to store information about products and services in which you have shown an interest as you browse the web. The information from those cookies allows the third party site to display the most appropriate advertisements for you. In some cases, those cookies may lead to the third party site showing you our advertisements. Again, we do not control those third party cookies, and we encourage you to check the cookie policy of all the sites you visit.


You can control how you use cookies by adjusting the settings on your browser. While the specific steps will depend on the browser you are using, most popular browsers allow you to either refuse all cookies, accept them only from trusted sites, or to accept cookies from the websites you are using at any particular time. In most browsers, you can find these settings under “Options” or “Preferences” or under the tool symbol. Many modern browsers also feature a private browsing mode, which temporarily overrides your normal settings.

Remember, if you do disable or delete cookies, you will not have access to the full functionality of our website. If you do not change your browser settings, we assume you accept our cookie use and Privacy Policy.


Your browser should give you the option to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.
For further information please refer to this site About Cookies. If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.


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We use cookies to ensure that we give you the best experience of our website. If you continue without changing your settings, we will assume that you are happy to receive our cookies on the Himeya website. However, if you wish to, you can change your cookie settings at any time.


Version 2.0
Last updated May 2020
We understand that privacy is an important issue for users of, and visitors to, Himeya or to a Himatsingka Seide Limited’s online store/internet site and its related domains. The following information is designed to help visitors understand what information we collect, and how we handle and use the information after that.


While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). We use your Personal Information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
The data controller in the case of is Himatsingka Seide Limited. The data controller in the case of other websites that reference or otherwise use this Internet Privacy Policy is the Himatsingka group entity set out in the website that references this Internet Privacy Policy. Some Himatsingka Group entities, offerings, programs and/or websites may have their own, possibly different, privacy policies. We therefore encourage you to read the privacy policy of each of the Himatsingka websites, offerings, or programs you visit or review.
Himatsingka Seide Limited is located in India, and our affiliated companies are located throughout the world. Depending on the scope of your interactions with us, your personal information may be stored in or accessed from multiple countries, including India. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this policy and as permitted by applicable data protection laws. When we transfer your personal information outside the European Economic Area, we do so in accordance with the terms of this privacy policy and applicable data protection law or pursuant to data transfer agreements that incorporate the Standard Contractual Clauses approved by the EU Commission.
We keep your personal information to enable your continued use of our site, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

You provide information to us when you:

  1. search for, subscribe to, or purchase our offerings;
  2. create or administer your account (and you might have more than one account if you have used more than one email address when using our site);
  3. configure your settings for, provide data access permissions for, or otherwise interact with us;
  4. register for or attend a Himeya event;
  5. purchase our, products, or services from third-party providers, market places or through our own site (or other similar venues operated or provided by us);
  6. communicate with us by phone, email, or otherwise;
  7. complete a questionnaire, a support ticket, or other information request forms;
  8. post on our website or participate in community features; and
  9. employ notification services.
  10. Depending on your use of our site, you might supply us with such information as:
  1. your name, email address, physical address, phone number, and other similar contact information;
  2. payment information, including credit card and bank account information;
  3. information about your location;
  4. information about your organization and contacts, such as colleagues or people within your organization;
  5. usernames, aliases, roles, and other authentication and security credential information;
  6. content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to us;
  7. your image (still, video, and in some cases 3-D), voice, and other identifiers that are personal to you, when you attend our event (s) or use our Offerings;
  8. information regarding identity, including government-issued identification information;
  9. corporate and financial information; and
  10. VAT numbers and other tax identifiers

We collect information that your browser sends whenever you visit our site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, pages of our site that you visit, time and date of your visit, time spent on those pages and other statistics.


If a user wishes to subscribe to Himeya information via the website such as press releases including financial reports, we ask for an email address. Himeya will use this email address to send the requested information.

How to subscribe and unsubscribe

Users may open or cancel subscription(s) of press releases at any time by filling in this form.


We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other Personal Information that is necessary for the third party to provide these services.


Extranets provide customer-specific content and functions. For this site to properly fulfill its obligation to Himeya's major customers, we must mutually agree on which personnel may access specific extranet content and use specific extranet functions. / Himeya uses cookies, together with additional security mechanisms, to identify and track the registered users who enter extranet or other restricted-access portions of


This site may contain links to other sites. Please take note that Himeya is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies or privacy statements of each and every site that collects personally identifiable information. This privacy policy applies solely to Personal Information collected by this site.


Himeya may, from time to time, make changes to this policy. We recommend that users of this site revisit this Privacy Policy on occasion to learn of new privacy practices or changes to our policy.


The security of your Personal Information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We do not sell Personal Information to third parties.


It is important to us to hear what users have to say about our services and our policies. If you, as a site user, have any questions, concerns, or complaints, or want to let us know what you think about any of our offline and online products and services, you can reach us at:, 10/24 Kumara Krupa Road, High Grounds Bangalore 560001 Ph.:080-22378000,